Welcome to an era where identity verification becomes not only robust but genuinely inclusive. Cutting-edge biometric technology, a sophisticated onboarding platform, and a global KYC orchestration engine, coupled with a profound understanding of your needs, promises to revolutionize your perception of customer onboarding journeys.
Sybrin's 30+ years of unwavering commitment to pioneering technology, seamless automation, fraud mitigation, and compliance ensures the cultivation of trust, not just during onboarding but throughout every customer interaction.
As an industry leader, we've helped clients just like you achieve greatness through exciting their customers, enabling their business teams, and empowering their DevOps. In the realms of Banking, Financial Services, Customer Acquisition, and more, our solutions have proven to be innovative, cutting-edge, and reliable. The stats speak for themselves.
15+
Countries
Worldwide
800+
Systems
Implemented
30%
Consistent
Growth
110+
Satisfied
Customers
87.3%
CX
Rating
30+
Years in Project Delivery
who we are
Passionate about risk reduction, identity verification, and streamlining onboarding processes, our mission is to empower you to swiftly adapt to the ever-changing realities of the market. We strategically apply technology to your specific business cases, customizing solutions that fit seamlessly into your industry, region, and unique requirements.
Drawing from extensive backgrounds in financial services, risk management, compliance, and regulatory technologies, our solutions have consistently demonstrated scalability, robustness, and adaptability across diverse regions and jurisdictions.
Sybrin's Digital Onboarding offering is uniquely positioned with a global perspective, having mastered biometrics and fraud detection to surmount biases that have historically hindered precise verification. Our wealth of experience in challenging markets like Africa and Asia has enabled us to navigate diverse landscapes and develop a solution primed to excel in a market as varied as the USA. Committed to inclusivity, we ensure precise recognition of every identity.
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Stacey Japhta
Associate Director: Head of Exponential Growth
how we help
At every step of your journey, we're here to stand by your side. Our commitment to optimizing your KYC processes empowers you to effortlessly navigate the complex landscape of compliance. In doing so, we enhance your ability to respond proactively, fight fraud, and eliminate cumbersome manual procedures.
The ripple effect of our solution extends to the improvement of employee and customer experiences, laying the foundation for enduring success.
Reduce Costs
Eliminate excessive costs through process automation and reduced manual interventions.
Simplify Orchestration
Optimize onboarding times, ensuring a quick and seamless experience for your customers.
Customer Focused
Simplify onboarding, resulting in increased customer conversion rates.
Global Compliance
Fortify your defenses against fraud, safeguarding your business effectively.
the product
Our proprietary onboarding and KYC solution is configured by our in-house experts to address a wide array of business scenarios. It empowers you to tailor your own journey by applying rules that precisely align with your unique business requirements. This versatile solution is available both as a comprehensive end-to-end system and as modular plugins to suit your specific needs.
1-3 seconds
Liveness verification speed.
99.87%
Liveness verification accuracy.
13,000
Document types supported.
138
Global OCR languages.
248
Countries & territories supported.
sectors
Our onboarding and orchestration layer, like a conductor of an orchestra, serves to create harmony in the way that different software and systems work seamlessly together. It simplifies complex tasks, speeds up processes, and reduces mistakes. It acts as a super-efficient coordinator within the business, enabling smoother operations for internal and external user experience.
This layer seamlessly integrates with your existing systems, whether it's a case management system, employee onboarding platform, or legacy solution. You have the flexibility to select individual components that align with your specific needs or opt for a comprehensive end-to-end solution.
Onboarding, Orchestration, & Case Management
Our product empowers you to select the perfect onboarding journey for your specific industry use case. We offer versatile pathways to seamlessly integrate users and businesses into your ecosystem, ensuring a personalized and efficient experience.
view moreAdvanced Document Generation
Generate documents with just a few clicks. Our solution is a holistic end-to-end offering with a dynamic rules engine for digital templates.
view moreDigital Signatures
Make Signing Documents Simple, Reliable, and Secure. Protect yourself and your customers against fraud by ensuring the integrity of your signed documents.
view moreOrchestration
Most organizations make use of various software solutions to address their needs. We provide an integration layer which sits between your core systems and applications, irrespective of what they are. Thus, we enable you to manage multiple automated tasks - creating a dynamic workflow.
view moreKnow Your Customer | KYC
Our Know Your Customer (KYC) offering is a fully integrated technology stack powered by computer vision, machine learning, and data science. It assists in building solutions that validate the identity of the person who is actioning a transaction by matching the person's identity document details against a live selfie and third-party database.
view moreKnow Your Business | KYB
Business Verification Simplified: Simplify your Know Your Business (KYB) processes with our comprehensive solution.
view moreLiveness Verification & Facial Compare
Our solution combines cutting-edge liveness verification, precise facial matching, and secure authentication for unmatched identity assurance. Protect your platform, enhance user trust, and streamline.
view moreIntelligent Document Processing | IDP
We simplify the automation of data extraction, the intelligent interpretation of that data, and the subsequent processing thereof during customer onboarding, claims processing, and more, from identification documents, policy schedules, and invoices, amongst other document types.
view moreDocument Fraud
Safeguard your business against sophisticated ID document fraud. Our comprehensive solution detects security features, thwarts photo copies, verifies document liveness, and identifies document image manipulation.
view moreIdentity Screening
Automatically perform real-time screening against global sanction lists and watchlists using our advanced AI and machine learning technology.
view morethe difference
A robust and adaptable solution with a comprehensive suite of tools and automation features to address the ever-evolving and increasingly stringent regulatory requirements across different regions to maintain compliance for organizations worldwide.
Our Dedicated Expertise
Unlocking possibilities beyond what traditional KYC providers offer, our platform seamlessly integrates with your systems, empowering you to craft tailored journeys such as account opening and customer onboarding. Guided by your unique needs, our hands-on Anti-Fraud experts and consultative approach stand ready to assist you in harnessing the ideal solution.
Our Modular Offering
Empowering your tailored onboarding customer journey, you have the freedom to acquire either a comprehensive, custom-tailored end-to-end solution aligned with your business's unique requirements or individual components for seamless integration into your existing platform. This includes innovative fraud risk measures like device intelligence, liveness detection, and screening, giving you the flexibility to adapt to your precise needs.
Implementation Speed
In the realm of fast-changing business landscapes and amid the rise of innovative fraud tactics, implementing new solutions swiftly is not just a choice—it's a necessity. With our solution, you can streamline your processes without compromising quality or introducing risk. We prioritize both speed and security, ensuring seamless compliance and customer satisfaction while proactively tackling the ever-changing challenges of onboarding. Join us to simplify your implementation process, maintain excellence, and stay ahead in the evolving business environment.
Global Coverage
In partnership with Regula, we serve 248 countries and territories which has enabled our technology fluency in 138 languages, including Arabic. This expansive global reach is integrated into our KYC solution, ensuring accessibility and comprehensive coverage for a diverse population.
did you know
51%
Of fraudulent activity worldwide is still identity fraud.
43%
Of all fraudulent verifications are recurring.
22%
Increase in Deep Fake Attacks in the Finance Industry.
10%
Of verifications are fraud attempts.
33%
Increase in Identity Document Fraud.
23%
Increase in liveness bypass methods.
case studies
Our KYC solution has been applied in different regions to cater to various regulations. Here are some examples of our successful implementations for happy customers.
First Tier Regional Bank.
Product.
eKYC SDKs.
What We Delivered.
The customer integrated Sybrin's Web and Mobile eKYC SDKs into their mobile banking and internet banking onboarding journey.
Benefits to the Customer.
Allowed Remote onboarding during covid.
1 million onboardings in 30 days.
Increased customer conversion rate from 5% to 70%
Large Kenyan Bank.
Product.
eKYC SDKs.
Retail Account Opening Solutions.
Business Account Opening Solution.
KYC and KYB Solutions.
What We Delivered.
Sybrin built a full omni-channel retail account opening, business account opening, KYC, and KYB solution to open accounts in under 7 minutes for transactional and savings accounts with integration into the Flexcube host banking system.
Benefits to the Customer.
Omni-channel account opening from branch, agent, mobile banking, internet banking and market store.
Automated KYC/AML routines from manual routines.
Reduce operational cost by 40%
Account opening in under 7 minutes.
Implemented agent account opening.
Regula
Tech Partner
In the USA, we have forged a strategic partnership with Regula, a global developer of identity verification solutions and forensic devices, which specializes in providing the most up-to-date technology to organizations in various industries and government sectors for conducting forensic research.
The collaboration combines our dominant position in the financial services space in Africa with their top-of-the-range technology, unrivalled precision of identity verification and authentication, and robust customer-oriented support.
This partnership allows us to leverage the strengths of our partner's identity verification solution, which is trusted by more than 1000 organizations, including government agencies and border control authorities.
Together, we deliver a comprehensive, secure, and government-proven solution that empowers financial institutions to meet the most stringent compliance requirements while streamlining their operations.
view websiteHere's how our partnership benefits the financial services sector:
Unparalleled Government Sector Expertise.
Regula is a recognized leader in the government sector, providing crucial security authorities, including 80 border controls all over the world, with forensic devices and software solutions for over 30 years. This expertise translates into a deep understanding of regulatory frameworks and compliance requirements, which are vital for financial institutions operating in highly regulated environments.
Cutting-Edge Technology.
The identity verification solution offered by our partner is top of the range, incorporating advanced technologies to ensure accuracy, efficiency, and security. By adhering to “zero trust to mobile” approach, Regula offers a complete server-side reverification of RFID chips in electronic documents to ensure that the chip is not cloned or its data manipulated. This helps to comply even with the strictest regulations.
Efficient Support.
Regula's strong presence and smart support infrastructure ensure effective and responsive assistance whenever needed. They provide reliable customer support, training, and maintenance services, ensuring that financial institutions can maximize the benefits of the KYC solution and address any concerns promptly.