how it works
Sybrin Digital Branch is a highly customisable multi-experience digital banking operating system which can be deployed on top of any core banking system.
Powered by the Sybrin Platform, it fast-tracks the bank's ability to digitise teller processes and create extraordinary experiences for customers and employees alike. This is made possible through a single User Interface (UI) for teller functionality.
By design, it is web-based, modular, and backward compatible to ensure we can provide the customer with straight-through-processing from teller, through to the core banking system, and ACH. This modularity enables a unique ability to deploy and manage individual payment streams thus reducing the customer's risk of large deployments and providing the stage for a phased implementation.
why it works
To build the most efficient and effective omni-channel digital banking platform, we provide five key components accompanied by various supporting features.
In-branch customer experience reimagined.
Modern, unified, processing platform.
Frictionless digital channel delivering the promise of connected corporate banking.
Intelligent KYC and AML
Automated KYC and meeting regulatory compliance.
Fast, reliable, and efficient omni-channel account opening.
why choose us
International research shows that going paperless can cut operating costs at financial services firms by as much as 25%. The specific cost of managing and storing paper records can be reduced by up to 70%. The potential benefit to a Bank's bottom line is enormous.
The Digital Branch solution enables the branch through the automation and straight-through-processing of the teller activities, improved cash management, signature, and mandate verification. A key enabler is the scanning of cheques via the teller that includes the functionality of back-office clearing and further supporting cheque truncation required by the Central Banks.
Sybrin's Digital Branch offering is an omni-channel experience with unified communications and the best means to modernise customer interactions, providing the ultimate mobile and digital experience. It integrates with any existing backend host banking platform and mobile banking application, combining the front, middle, and back-office tasks into one simple answer.
Our Digital Branch offering is feature-packed to provide your customers with a seamless and personalised digital experience.
Paperless deposit, withdrawal, and remittance processes.
UIs to interact with cheque scanners, cash counting, and/or cash recycling machines.
Seamless integration into queue management.
360° Customer view.
Intelligent KYC and AML.
Integration with VPC, EFT, and additional backend solutions to provide straight-through-processing.
Intelligent document recognition.
Supports and enables biometric authentication at teller point for withdrawals or transactions.
Insights into branch and teller performance.
Utility and/or bill payments processing and management.
Emailed transaction receipts.
Our offering automates many of the manual processes associated with the traditional in-branch experience, enabling banks to process tasks faster and with fewer errors.
Short time to market.
Engaging user experiences.
Increase banking service speed.
Increase and monitor teller productivity.
Reduce human error.
Reduce storage costs.
Paper and printing savings.
Enhanced customer experience with shorter queuing times.
No more banking silos.
Our solutions are designed to improve efficiency, reduce costs, and enhance the customer experience. With a focus on innovation and technology, our products continue to evolve and adapt to meet the changing needs of our customers.