Unlike disparate systems, our workspace seamlessly integrates fraud detection from the Transaction Monitoring module with all your KYC and identity verification cases. This provides a singular, powerful platform to manage every compliance and fraud-related alert, slashing complexity and enhancing consistency across every touchpoint, from mobile and web to call centre and branch interactions.

We transform the daunting task of document collection and case management. Our system automates the collection of documents from diverse centralised identity and business directory sources, including regional UBO (Ultimate Beneficial Owner) listings. This not only eliminates manual errors and speeds up verification but also provides detailed inspections and the effortless ability to manage even the most complex business entities.

Your compliance needs are unique and constantly evolving. Our highly customisable workflows for both identity verification exceptions and fraudulent transactions allow your organisation to rapidly adapt processes to specific risk management needs. Combined with robust Service Level Agreements (SLAs), automated escalations, detailed audit trails, and maker-checker processes, you gain an ironclad framework for managing intricate fraud scenarios with precision and accountability.

Suspected fraudulent activities are flagged and managed in real-time. Our solution ensures swift investigation and resolution, giving you the power to mitigate potential fraud losses by ensuring fast action on urgent alerts. This proactive approach ensures you’re always a step ahead, reinforcing your position as a leader in risk management.

Compliance case management is the process of investigating, managing, and resolving compliance-related cases such as know your customer (KYC) reviews, anti-money laundering (AML) alerts, sanctions screening matches, identity verification exceptions, and suspected fraud. A compliance case management solution such as Sybrin’s Compliance Workspace centralises all case information, documents, workflows, communications, and audit trails in a single workspace, enabling teams to investigate efficiently, collaborate securely, and meet regulatory requirements.

Workflow visibility is essential for AML, KYC, and regulatory compliance because it gives compliance teams a clear, real-time view of every case, task, decision, and investigation. This enables organisations to track progress, prioritise high-risk cases, manage exceptions, enforce service level agreements (SLAs), and maintain complete audit trails. Greater visibility also improves collaboration, accelerates investigations, reduces compliance risks, and helps organisations demonstrate regulatory compliance during audits.

The Compliance Workspace is a specialised unified case management hub built specifically for financial crime and regulatory oversight. it aggregates KYC exceptions, identity verification gaps, AML screening matches, and transaction fraud alerts into a single “Command Centre.” It allows compliance officers to resolve complex cases with all the necessary data in one view, rather than jumping between different disconnected systems.

Ultimate beneficial ownership (UBO) refers to the individual or individuals who ultimately own or control a company, even if that ownership is held indirectly through other companies or legal entities. UBO identification helps organisations understand who truly benefits from or controls a business, making it a critical part of know your business (KYB), anti-money laundering (AML), and regulatory compliance.

The platform is designed to “tame complexity” for corporate onboarding. It automates the collection of documents from national business registries and regional ultimate beneficial owner (UBO) listings. It then uses entity mapping to visualise complex ownership structures, making it significantly easier for analysts to identify risk in parent-child company relationships that would otherwise take hours of manual research.

Yes. The workspace utilises Intelligent Automation to handle the heavy lifting. You can configure “straight-through processing” rules for low-risk exceptions while setting up automated escalations and SLAs for high-priority alerts. This ensures your high-value compliance talent isn’t wasted on repetitive tasks and that urgent risks are addressed within your regulatory timelines.

To maintain a comprehensive audit trail, the workspace enforces a Maker-Checker (Four-Eyes) approval framework. One officer can perform the initial investigation (the Maker), but a second authorised user (the Checker) must review and approve the decision before a case is closed. Every action, comment, and document viewed is logged, ensuring you are always audit-ready for central bank inspections.

Yes. The Compliance Workspace is vendor-agnostic. While it integrates natively with Sybrin’s Transaction Monitoring and Name Screening tools, it can also ingest alerts from third-party providers (like LexisNexis or Acuris). This allows you to centralise your entire compliance operations into one interface, regardless of which data sources or monitoring engines you use.