Zanaco, Zambia
Zanaco partnered with Sybrin to modernise its cheque, electronic funds transfer (EFT), and mandate processing environment through a secure electronic clearing and reconciliation solution.
Sybrin’s implementation enabled the bank to streamline transaction processing, improve operational control, and reduce reliance on manual processes across its payments ecosystem.
Key Outcomes
- Reduced value dates for cheques.
- Improved and efficient processing of cheques, EFTs, and mandates.
- Improved system reports and security with improved reliability and availability.
- Lower operating costs.
The Challenge
As transaction volumes increased, Zanaco required a more efficient and reliable approach to clearing cheques, processing EFTs, managing mandates, and reconciling transactions.
The bank also needed seamless integration with FLEXCUBE to support accounting, reconciliation, and validation processes while ensuring secure transmission and storage of transaction data and cheque images.
The Solution
Sybrin implemented a cheque truncation and electronic mandate processing solution integrated with FLEXCUBE and the automated clearing house (ACH).
The platform enabled secure electronic file exchange, electronic cheque and EFT processing, automated direct debit reconciliation, secure storage and retrieval of cheque images, and enhanced transaction auditability and reporting.
The Impact
The modernised environment improved the efficiency and reliability of cheque, EFT, and mandate processing across the bank’s operations.
Reduced cheque value dates accelerated transaction turnaround times, while improved system availability and security strengthened operational resilience. The bank also benefited from lower operating costs and improved visibility across transaction processing workflows.
Why Sybrin
Zanaco selected Sybrin based on our proven ability to deliver complex payments solutions built on stable and reliable technical foundations.
The long-standing relationship between the organisations, combined with our collaborative delivery approach and deep payments expertise, created a strong foundation for our partnership.
