There’s no question that mobile money is already part of everyday life in Ghana. Payments move between wallets and bank accounts over interoperable infrastructure, the Ghana Card serves as a national digital identity layer, and the Bank of Ghana actively supports digital financial services. In fact, many emerging markets are still trying to build foundations that Ghana already has in place. According to the Bank of Ghana, around 81% of adults own an account, yet its latest payment systems report shows that once access, usage and quality are all measured, financial inclusion sits closer to 52.7%.
Giving someone an account is relatively easy compared with making that account genuinely useful. We need to ask what we can now do for people that we couldn’t do before. The last-mile gap is between having access to a financial service and actually being able to use that service to materially improve your economic position.
Shiona Blundell
Business Development Executive
